How Home Care Works

We provide personalized care plans that meet individual needs

Home Care Assessment Process

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We meet clients in their space to do initial assessment – it takes about an hour.

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We consider all medical conditions and personal care needs.

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We get to know your loved one to ensure a good fit with the caregiver.

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We collaborate with loved ones on care planning.

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We understand client’s boundaries and comfort zones, and we focus on preserving quality of life – not just survival.

Daily Care and Reports

You’ll always be informed of your CARE Plan and current status with The Family Room, a secure online portal for our clients.

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Clients receive daily CARE reports

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Daily task lists in the app ensure they get completed

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Families can communicate with their CARE Team through the app

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Shift coverage is managed effectively with electronic scheduling

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CARE workers’ shifts are electronically tracked

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All parties can collaborate on and adjust the CARE Plan in real time

Exceptional Client Care

As a valued client, your rights and responsibilities are central to establishing a home care plan that works and ongoing service delivery.

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We don’t over-promise and under-deliver.

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We focus on safety for your loved ones and our CARE Team.

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Confidentiality is assured

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Mutual respect and dignity, and no discrimination

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All clients are walked through a Client CARE Contract (you’re not locked into a long-term contract)

Do you have a family member in need of excellent care?