We work with you and your loved ones to create a personalized CARE Plan that meets individual needs and empowers them in their own care.

In-home Assessment

It starts with a Client CARE Assessment.

  • Meet clients in their space to do initial assessment – it takes about an hour
  • Consider all medical conditions and personal care needs
  • Collaborate with loved ones on care planning
  • Get to know your loved one to ensure a good fit with the caregiver
  • Understand client’s boundaries and comfort zones Focus on preserving quality of life – not just survival

Daily CARE Reports

You’ll always be informed of your CARE Plan and current status with The Family Room, a secure online portal for our clients.

  • Clients receive daily CARE reports
  • Families can communicate with their CARE Team through the app
  • CARE workers’ shifts are electronically tracked
  • Daily task lists in the app ensure they get completed
  • Shift coverage is managed effectively with electronic scheduling
  • All parties can collaborate on and adjust the CARE Plan in real time

As a valued client, your rights and responsibilities are central to establishing a CARE Plan that works and ongoing service delivery.

  • We don’t over-promise and under deliver.
  • All clients are walked through a Client CARE Contract (you’re not locked into a long-term contract)
  • We focus on safety for your loved ones and our CARE Team
  • Mutual respect and dignity, and no discrimination
  • Confidentiality is assured

Book an Assessment:

“Parkwood Home Care is a compassionate and reliable service that treats our family like their own. Grateful to be able to have peace of mind and know our seniors are well cared for and happy.”

~Tanya T.