People Centered Approach

What is a People-Centered Approach?

A people-centered approach focuses on understanding and addressing the needs, preferences, and aspirations of individuals. Unlike models that prioritize organizational goals or processes, PCA seeks to ensure that people’s interests drive decision-making and actions. This humanistic perspective values empathy, respect, and the promotion of well-being, fostering environments where individuals feel valued and heard.

At Parkwood Home Care, where we’re more than just a team; we’re a devoted family committed to providing care that extends well beyond the basics. Our people-centered approach is the essence of our identity, reflecting our values and dedication to the individuals and families we have the privilege of serving. This approach isn’t just a method; it’s the focus of our work, influencing every decision, action, and interaction to ensure we meet and exceed the unique needs of those in our care.

Understanding the People-Centered Approach

The People-Centered Approach is all about putting the person at the heart of care. It’s a holistic method that goes beyond merely addressing physical needs—it encompasses emotional, social, and psychological support. This approach recognizes the individuality of each person, understanding that each has their own unique story, preferences, and way of life. At Parkwood Home Care, we believe that honoring this individuality is crucial in providing care that not only supports but also empowers.

The Four Pillars of Our Approach

Our commitment to a people-centered approach is built on four foundational pillars: Collaboration, Accountability, Respect, and Empowerment. These values guide us in delivering care that truly makes a difference.


We work hand-in-hand with our clients and their families to create personalized care plans that reflect the individual’s needs, wishes, and lifestyle. This cooperative spirit ensures that our care is always aligned with the personal goals and preferences of those we serve.


At Parkwood Home Care, we’re committed to excellence, ensuring that our services not only meet but exceed expectations. This dedication to quality builds trust and confidence among the families we serve.


We recognize the inherent dignity of every person, treating them with the utmost consideration and kindness. By acknowledging the value and autonomy of each individual, we foster an environment of mutual respect and understanding.


We strive to support our clients in a way that encourages independence and self-determination. Through tailored care and attentive support, we help individuals maintain control over their lives, making choices that reflect their desires and needs.

The Impact of a People-Centered Approach

By embracing a people-centered approach, Parkwood Home Care creates a nurturing environment where individuals feel valued, understood, and supported. This approach not only enhances the quality of care but also enriches the lives of those we serve, fostering a sense of well-being and happiness.

The People-Centered Approach is more than just a methodology—it’s a commitment to seeing and treating each person as a unique individual with their own story and needs. At Parkwood Home Care, we’re proud to embody this approach in everything we do, ensuring that our services are not just about care, but about compassion, dignity, and respect.